IVR (Interactive Voice Responce)
NSD provides interactive voice response (IVR) solutions that allow callers to automatically obtain information or perform transactions using a phone system. Callers are presented with recorded voice prompts and menus and our IVR system accepts input from these callers using phone keypad input.

 IVR Systems
 IVR Hardware (Servers, IP Phones)
 IVR Simulation
 Database Conectivity

To further assist clients who wish to use our technology, we have developed applications using our phone system autodialers and phone dialer software that complement our smart predictive dialer. These applications can be provided on in-house customer systems or can be outsourced at our IVR (Interactive Voice Response). The following are just a few of these industries and applications that are ideally suited for our IVR Database Integrationsolutions.

• Home Delivery Insurance Marketing Mortgage Marketing Human Resources Phone Surveys Debt Collection Predictive Dialer Store Locator Customer Survey Retail Sales Real Estate Marketing Health Care Financial Services B2B Services Announcements

  
  

Voice and Data Solutions

Users must efficiently connect to one another and to the outside world to remain competitive. NSD offers tailored state-of-the art solutions to enhance and optimize your communication channels using technologies such as Audio Visual, PABX, Video Conferencing, Voice-Over IP, and video on Demand.

Fixed Line Services
NSD provides high quality and reliable Business Telephony Services, Non Geographic Numbers and Fixed Line Rentals. With our strategic relationship with BT Wholesale guaranteeing service quality and availability. Our portfolio of services is complemented by customer-focused services including dedicated Account Management and 24/7 Customer Support, ensuring that our customers maximise the benefits of our industry-leading telephony network solutions.

Data Services
NSD Networks understands the importance  of reliable data communications to the SME market. Whether it is transmitting mission critical data applications, relaying confidential emails or enabling access to the Internet, data services are critcal to an organisations success.

The NSD Networks data portfolio gives you reliable, flexible and secure services to meet all of your needs. We offer a comprehensive range of access technologies to connect all your sites:

- Head office
- Branch sites
- Remote workers

We understand that as your business grows and changes and new technology allows you to work in different ways, your data requirements will also change. NT Networks offers the flexibility to enable this, all at low cost.

Mobile Services
In the past many mobile phone companies have concentrated their efforts on individuals - which is why you're offered varying tariffs, bundled with hidden extras and add-on options that, frankly, you just don't need.

At NSD we offer:

- A tailored billing package
- Competitive tariffs

A choice of network with Vodafone or O2 specifically focused on the business user

The tariffs are simple, easy to understand and you only pay for what you use.

Professional customer service is core to our business philosophy. We provide a dedicated customer account service to small, medium and corporate accounts, providing you with one point of contact for all enquiries.