Education and resources to maximize your NSD investment
When you implement NSD solutions, we commit to helping you optimize your information infrastructure. We'll give you the training, certification, and resources to succeed. It's all part of how we equip you to maximize the value of your NSD investment.
Maintenance and Technical Support: Access corrective maintenance, customized support, remote and online support tools.
Support Options: Address issues with responsive and rapid resolution for all your platform, software, and solution needs.
Secure Remote Support: Get 24-hour remote monitoring, troubleshooting, and repairs, protected by advanced security features.
Product Warranty, Maintenance, and Use Rights: Sign up for our all-inclusive warranty and post-warranty maintenance services packages.
Personalized Support: Learn more about our onsite or remote security-enabling services and post-warranty options.
Purchase, Renew, or Upgrade: Purchase EMC Service Event Packs, and renew or upgrade your software support services.
Help Desk: As the growing numbers of employees are exposed to newer technologies within an organization, call volumes on support will increase significantly. Poorly implemented support services can drastically reduce productivity levels while employee dissatisfaction is likely to increase. With that in mind, NSD has created a high availability call center for giving you direct one-on-one access to our representative throughout the day.
Our Help Desk Service is an extension of your support team. We provide you with an immediate contact and schedule for a technician's arrival. Follow-up is immediate upon call completion making the customer aware of the problem and its resolution.
The secret to NSD Technology’s success is simple; we realize that the global market place and the technology that we deal in, is dynamic and continuously evolving. And for us to remain in sync we must always listen to the market and our valued customers. Additionally we must also harness, ignite and release the power of our employees. This combined with the successful delivery of state of the art IT products and solutions ensure an enduring and mutually satisfying partnership with our valued customers.
